Privacy Policy
Your privacy is important to us. This policy explains how Reachy Mini Insight collects, uses, and protects your personal information.
Last updated: January 2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, subscribe to our newsletter, purchase premium reports, or contact us. This may include:
- Name and contact information (email address, phone number)
- Company or organization details
- Professional role and industry information
- Payment information for premium subscriptions
- Communications with our editorial and support teams
- Preferences for content and communication
Automatically Collected Information
We automatically collect certain information when you visit our website, including:
- IP address and general location information
- Browser type and version
- Device information and operating system
- Pages visited and time spent on our site
- Referring website or source
- Usage patterns and preferences
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Send you newsletters, industry updates, and premium content
- Process transactions and manage subscriptions
- Respond to your inquiries and provide customer support
- Analyze usage patterns to improve our content and services
- Personalize your experience and content recommendations
- Comply with legal obligations and protect our rights
- Prevent fraud and ensure security
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties, except as described in this policy:
Service Providers
We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you, including:
- Email marketing platforms (for newsletters and communications)
- Payment processors (for subscription billing)
- Analytics providers (for website and content performance)
- Cloud hosting and storage providers
- Customer support platforms
Legal Requirements
We may disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to:
- Comply with legal obligations
- Protect and defend our rights or property
- Prevent or investigate possible wrongdoing
- Protect the personal safety of users or the public
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication procedures
- Employee training on data protection
- Incident response procedures
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
Access and Correction
You can request access to your personal information and ask us to correct any inaccuracies.
Deletion
You can request deletion of your personal information, subject to certain legal exceptions.
Portability
You can request a copy of your personal information in a structured, machine-readable format.
Opt-Out
You can opt out of receiving marketing communications at any time by:
- Clicking the unsubscribe link in our emails
- Contacting us directly at [email protected]
- Updating your preferences in your account settings
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and recommendations
- Improve our services and user experience
Types of Cookies We Use
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand how visitors use our site
- Functional Cookies: Remember your preferences and personalize your experience
- Marketing Cookies: Used to deliver relevant advertisements
You can control cookies through your browser settings, but disabling certain cookies may affect website functionality.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:
- Adequacy decisions by relevant authorities
- Standard contractual clauses
- Other legally approved transfer mechanisms
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Retention periods vary based on:
- The type of information collected
- The purpose for which it was collected
- Legal and regulatory requirements
- Our legitimate business interests
9. Children's Privacy
Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.
10. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.
11. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Displaying prominent notices on our website
Your continued use of our services after any changes indicates your acceptance of the updated policy.
12. Contact Information
If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:
Email: [email protected]
Subject Line: Privacy Policy Inquiry
Response Time: We will respond to privacy-related inquiries within 30 days
Data Protection Officer
For EU residents, you may also contact our Data Protection Officer at: [email protected]
Supervisory Authority
If you are located in the European Union, you have the right to lodge a complaint with your local data protection supervisory authority.